I have known Pharmacists who could do what they pleased because the company was afraid of them. Really? Without a doubt. You know some also. Take a good look. I was a scary pharmacist for years. For the years 1984 to 1996 I lived in fear. FEAR motivated me.
I was afraid my good PIC thing, very good thing, with a 10 minute one way commute would change to a bad thing with a 60 minute one way drive. I was afraid that I would just lose my job. I had a family of four. With a minor child and a teenager and a lazy wife.
I was afraid that my 2 day a week 3rd RPh would be taken way. It eventually happened. That brought back 13 hour shifts. That was the end of lunch periods. I was in the habit of going to the deli in SAFEWAY and eating good food, reading the paper. You can actually relax in a half hour. The 3 minute walk down the mall was good, really good. When they took away our relief, we were back to hastily gobbled bad food.
More about fear later. This is about making demands and righting our dangerously listing ship.
The Kxxxx Hxxxx Demand
The demand is that the operation of the Drive Through window be managed by the pharmacist on duty. K H closed the Drive Through on a day when his most competent technician was absent. He was working alone with one inexperienced technician and no cashier. They were filling prescriptions at a rate of one every 80 seconds. The two of them were expected to do everything, including manning the register and the Drive Through. Mister Hoots perceived that the situation was perilous and that patients were being put in danger. He was not able to consistently counsel appropriately. K closed the Drive Through. He was fired by CVS.
The pharmacist on duty will always be authorized to close the Drive Through when she perceives that patient care is compromised, pharmaceutical care is not being delivered or a frenetic pace is endangering the patient.
I do not know if any of the 50 states in our country authorizes a non-pharmacists to have authority in the pharmacy. As far as I know, every state recognizes that the legal Pharmacist in Charge is the person with 100% power in the pharmacy. When the Pharmacist in Charge is absent, the Pharmacist on Duty is the person with all of the clout. The non-pharmacist store manager has absolutely no say-so in the pharmacy. Check the state laws where you work. Post them prominently. Document any and all incidences when a non-pharmacist usurps the pharmacist’s authority. We must demand that the drug store companies make it very clear that the pharmacist is the last call.
In the K H vs. CVS case in North Carolina, is interesting to see how the Board of Pharmacy ruled. The non-pharmacist store manager clearly usurped Kelly’s authority when he came into the pharmacy and reopened the drive through. He can’t do that. Legally, Kelly holds all of the cards. The board copped out and scolded both K H and CVS.
We demand that drug store companies make unambiguous statements that non-pharmacists have no power in the pharmacy.
I am quite sure that there are plenty more demands that I can list here, but if we get the ones I have cataloged here, life at work would take a quantum leap from the soul-crushing working conditions to a sane, safe and satisfactory work experience with no stops in between. I have only one word if the companies ignore us. UNION. Yeah sure, Plagakis.
This is our profession. We have allowed non-pharmacists to mold our jobs. That has to stop. Pharmacists must maintain oversight over the MBA Masters of the Universe and even the CEO.
The free pass that we have given them just because of their positions has to stop. If the idea is stupid, we need to tell them. If the idea is dangerous, we need to shake them and tell them. If the idea is going to fail and result in a multi-million dollar loss,
- we need to grab them by the collar and leave some blood and teeth on the floor.
Start being the Hunter instead of the Hunted.
They are afraid of You
They are idiots for not treating you well and you are idiots for taking abuse when you hold all of the trump cards. They do not even have a business without you. With no pharmacy, Rite-Aid is a poor example of a variety store. What about that power do you not understand?
My last words today:
Practice Pharmacy In Compliance With All Laws and Regulations