Here you find Wendy’s comments. Then, we need to discuss the group of pharmacy WORKERS that is most responsible for filing prescriptions. Most responsible for accuracy out of the pot. Most responsible for a steady work flow. THE TECHNICIANS.
Wendy Dorfman Kerth commented on your post.
Ummmm. Forget crappy techs, I’ve worked with some really crappy pharmacists. State maximums are a good idea but some pharmacists still won’t survive. The tech ratio sucks. That should go away. One horrible PHARMACIST and 4 techs is not a recipe for a safe pharmacy. Some stores need more help typing and filling. My store sometimes needs 2 fillers and 2 typers. And you need a tech in the drive thru, not a cashier. Hell, cashiers are not a solution. U need someone who could help with insurance etc, at the counter. Not a warm body.
From JP: I have worked as a licensed pharmacist in 6 states (Ohio, California, Washington, Idaho, Vermont & Texas). Washington State had the most stringent pharmacy technician rules of all of those states. In Washington, a tech had to be licensed by the state first. National certification was a minor license. No state license, no workee in Washington. Think about that. Texas is the scond largest state by population and their technician requirements are pure Hook ‘em Horns cow shit. Here is how it works for an independent in East Piney Woods Texas. \
“Hey, this is Billy Bob Baxta out east here, 80 miles north of Beaumont. I am hankerin’ to hire me a technician girl. Whad I Hafta do?”
“Is she qualified, Mister Baxter?”
She is my daughter-in-law’s mother’s brother-in-law’s sister. She done worked for That Car Wash Place that fills prescriptions.”
“How about I send you the paperwork.”
WAG, in Texas, requires national certification.
That is about how easy it is. Is Ohio still the nightmare state where the UNLICENSED brother-in-laW can screw up a compound, kill a CHILD & walk free while the pharmacist is prosecuted for a felony and ends up doing 10 years hard time for the technician’s error? About that error. Was the pharmacist overwhelmed with work and gave no more than cursory attention to compounds?
Technicians are the most important member of the pharmacy team. WE would be dead in the water without them. It is more likely that a TECHNICIAN will catch your mistake before you do. Nine times out of Ten. This is a very valuable employee. If you agree, why do we let these big companies pay the technicians no more than what they pay an experienced cashier? Talk to me. WAGE is how we determine an employee’s worth. What does your best single mother (with 3 kids) tech get paid? Does she have to rely on Food Stamps to feed her family. PATHETIC How we have failed so badly. The bean-counting night school MBA Masters of the Universe will not one day announce that all techs are going to get a substantial raise. NEVER unless you, the PHARMMCISTS, help out by making a horrible noise.
To paraphrase FREDERICK DOUGLAS: “POWER gives nothing unless there are DEMANDS.”
I AM SURE THAT I MISSED A LOT . I PROMISED PAULA, Whistleblower’s wife, that I would address the subject of the technician. This is a start and I will count on you to fill the cracks.”
A GUY NAMED “JOHN” WROTE THIS IN COMMENTS
How in the world can a Pharmacist make a difference? I filled scripts today while having a full bladder for 5 hours and two untied shoes for almost 2 hours. We don’t get a second of relief for an entire 12 hour shift and cannot make a peep for fear of being fired or relocated. I agree the techs are important but that is because it has been so long since I have worked with another Pharmacist that I can’t remember it. Filling 500 prescriptions in a single shift with 3 or 4 techs if you are lucky is insane. Nothing will change until innocent patients start being harmed at a high enough rate to cause change. The compound industry was unchanged until a pharmacy killed 18 patients. Things changed quickly. We need to take pharmacy back to a healthcare facility and away from the fast food model. Drive thru’s, 10 minute guarantee’s, immunizations on demand, instant relentless access by the general non patient public and a complete lack of a break are a recipe for failure. If every tech failed to show up for their shift tomorrow the stores would open up that same day without fail. And corporate would write the pharmacist up for not getting to the drive-thru in a timely manner. The corporate machine model is the problem and it is being fed by the APhA and state boards of pharmacy.