We should stop. I mean, totally, we should stop, know what I mean?
I am surprised and disappointed that no one has commented on this. Is this too racy? How about you guys with religious standards who shout, “No Soup For You” through the Drive Through telephone? I know that there are those among you who just sell it without a second thought. YOU CONSTITUTE A PROBLEM. If you cannot see the value to the patient (And to the profession) of properly counseling on EC, then, hell, you are, indeed, a highly paid TECHNCIAN. Come on, you guys, get your asses away from the Prescription Mill for 3 minutes. Make them come into the store. Jay Pee
All of us were young once and some of us are young right now. I did not remember the significance of Saturday night until I worked my first two Sundays in ten years. Young women and men “hook up” on Saturday nights and with their loins hot and their brains turned down; they get laid and forget to use a birth control method.
When I was a young man, all it took was a woman with no bra and her nipples pressing against the thin material of her blouse and I was ready to screw a tree. I was new to California and I became very clear very fast that this was not an Ohio drug store.
The girls would walk down Aisle 9, the cough and cold on one side and the pain meds on the other side. This was 1966. The girls were still soft looking with curves. I had never seen women like this before. I would have been putty in their hands.
I worked two Sundays in a row recently. Both days, the technician said, “There is someone at the drive through who wants “Plan B”. Six times, both days. It took me awhile to realize that the night before was Saturday night.
“Tell them to come into the store.”
I won’t sell “Plan B” at the drive through. I have required many patients to come into the store for counseling on other drugs. Think Prelone with a graduated dosage. I feel uncomfortable blabbing loudly at the drive through and I want to make sure that they understand what I am telling them.
This was Sunday morning. The day after Saturday night. There is not a lot I want to tell them, both boys and girls doing the purchasing. Take with food. Vomit in the first 2 hours and you have to buy more pills. Vomit after 2 hours and you are okay. Breast tenderness is probable. Next period may be early or late.
Every purchaser seems thankful for the information but what gets big grins is when I say, “You know better, don’t you.”
That’s when I hear about the craziness of horniness.
“Oh gawd, I don’t even like this guy. I don’t know how it happened.”
“We were at her house. The condoms were at my apartment. I just couldn’t stop myself.”
We talk for awhile. I end it by saying, “Take Grandpa Jim’s advice. The condoms are on aisle 4.”
CVS is not going to like this. There is absolutely NO WAY that that quality of counseling could take place at the drive through. This is personal counseling. I am close to the girl. I take her to the waiting area. I can smell her perfume. With me this close, she has to consider the Perfect Storm of Dumbness that occurred last night.
We are face to face, eye to eye. Her personal space is invaded. She allows me in. Think about this. Not just with Plan B or Next Choice. Counseling at the Drive Through is not appropriate with many opportunities. Period.
I agree. There are certain things that must be counseled on in person. Plan B is one of them. I know it is OTC now, but anyone getting it in my store is going to get the whole consultation. “when was your last period” (to figure out where the girl is in her cycle). She’s has to be told that her period is most likely going to be late or she will be freaking out. That’s just basic consultation. I am amazed that people actually just sell it without saying anything. I’m lucky my store doesn’t have a drive through. Who would want consultation on Plan B through the drive up (with the microphone)? People actually come through the drive up asking for Plan B?
The retail pharmacy drive-thru window is one of the worst inventions in the history of the world! I don’t know if you get this as well but I always seem to have Sudafed customers that want to use the drive-thru window. It is just annoying.
Hmmm…we have a walk-up window that is always hoping (they stand 3-4 deep out there sometimes) but to my knowledge, no one has ever asked for Plan B out there. Sudafed, occasionally, but we always make them come inside. Actually, we have a very strict policy in place of no OTC product sales through the window, but I think the main reason people don’t ask is b/c there is no privacy at the walk-up – you can hear everything.
I always make time to counsel on it if I see that a sale is being done. Actually, I will take the product out of my technician’s hand and complete the sale myself. Sadly, since it sells OTC, no one ever remembers to update our on-hand qty and half the time we are out of stock. I hate hate having to tell people that. Mainly b/c I don’t want them to think I am one of “those” pharmacists, but also b/c I know it ups the odds that they will give up and take a wait and see approach.
I agree that some Rxs and certain products should not be sold through the drive-thru. Sadly, most of our customers are more concerned with their convenience than their health. I can already see my store manager’s head exploding when a customer complains that I made them come inside.
I’ve had to buy Plan B for myself in the past. Believe me……coming into the store and standing at the counter for 3 minutes is FAR less embarrassing than waiting in a driveup with the moron behind you honking his horn.
Конечно. Так бывает. Можем пообщаться на эту тему….
другое грузов YOU […….