New at CVS, Personal health checks
This from a “chica” in Texas.
The Rx belongs to the patient, not CVS. I think I’d enjoy this. ”Mr. CVS Pharmacist,” I would say, “Who gives a shit what CVS wants. We follow the law. When this patient complains to the state board, I want her to use your name.”
Yesterday, some “RPh” at CVS asked me for my state license number to complete a transfer. I flatly refused, saying that was not state law. He claimed he could not complete the transfer without it. I had two transfers and gave him two random 5-digit numbers as my license number which, I’m guessing, he just added without thought.
Really?
What is up with CVS?
Sometimes they just ask for my initials (state law require a name, so what is up with that?), they frequently ask for the store DEA even when not a control RX, BUT MY PERSONAL STATE LICENSE NUMBER????
This is right up there with the CVS chick who told me it was against their policy and procedures to transfer out controlled substances. I mostly believe she lied because she did not want to do it…but that was a pretty bold lie.
I also really detest their policy of apparently ‘deleting’ scripts out if they are on hold and they are being transferred out – apparently they can delete the rx completely while still holding the hard copy and not keep a papertrail going. Medicaid and Medicare require a paper trail and I steadfastedly get all info and if there is an issue, it will lead back to where the original rx is. It’ll be up to them to find it……
Somewhere in the CVS system, my in-law’s zip-code now figure as my state license number.
Oklahoma state law requires that the Transferring and Receiving RPh’s state license numbers (and last names) be on the face of the transferred Rx. I believe we are the only state that does so.
Whenever I transfer in from out-of-state, I get a variety of responses to my query for license numbers. Fortunately, we are allowed to put “unavailable” if the out-of-state RPh doesn’t know his/her license number, but we are required to at least ask.
Perhaps, simply the computer system in question did not allow a blank field for “transferring license number” or something of that nature. I hope this was all just a misunderstanding.
Maybe she was used to Oklahoma law? I believe they require license numbers. I’ve worked with pharmacists before who confuse state laws since I work near the border of two states. I’ve heard them say, “we can’t do that in Missouri” when I work only in Kansas.
Mississippi does not allow for transfer of controlled substances, neither in state or out of state.
It’s not CVS. I work for them and I don’t need it.
I know you hate the company, but come on!
Realize there are 50 states all with different laws, some states rph 1st name s good, some initials are needed, mine FULL name is required.
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I do not hate CVS. I have a strong antipathy because of what CVS-Caremark represents. The 77 million dollar fine for not properly recording PSE sales is enough for me. CVS is a huge pharmacy business and they give all of us a bad name. Try Googling these words if you dare. “CVS in Trouble”.
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You are institutionalized, cvsrph, as are most of us. Come on, join the revolution. Jay Pee
as far as deleting on hold rx’s, you should ask (or they should offer) that the rx be faxed to you so you would have a “copy” of the original.
as far as not transfering controls, some states do not allow transfers of controls in certain situations (example:hawaii does not allow transfers of controls “over water” such as from 1 island to another or to the continental US) but I assume she was in your state and you know your state’s laws.
Now asking for your license is just stupid.
I doubt every CVS does this, but we save our on-holds we’ve deleted out (not able to transfer them out via the system, hence the deleting) in a black file box in alphabetic order. We usually fax the hardcopies before they go into the box as well.