You are going to have to explain to me what is going on? I have never before seen a bunch of specialists acting like they are factory floor, piece work workers. You are treated like shit and I do not see outrage. I see effete whining. This behavior has developed over the last few decades until it is now expected. It this some variant of the Stockholm Syndrome?
Why don’t pharmacists stand up for themselves?
A condition experienced by some people who have been held as hostages for an extended time in which they begin to identify with and feel sympathetic toward their captors.
Sounds good to me. What is wrong with you people. Really, where is the outrage? There is nothing wrong with anger, if you use it rather than letting your emotions use you. The following is from “The Prisoners of Comfort”:
Recovery is regaining Your Power
Essentially, the miserable pharmacist is wretched because they choose to be unhappy. There is a choice every single day to be proud of what they do or to blame the job because they are not happy. They don’t even use the best tool available to them. That tool is anger!
Anger is fuel. It is not the bad thing that your parents said to suppress as mine did. “Jimmy, nobody needs to know you are angry. You should control yourself.” We feel anger and we become frustrated when we hide it because we want to do something about it. This goes against the image of the calm, in-control professional. Instead of showing the anger, we stuff it and chug Maalox and take two 20mg omeprazole every day.
How would it look if we showed that we were angry? At work, you don’t hit that someone or break that something or throw that fit. If you smash that fist against the wall, do it in the bathroom where no one can see that you are out of control.
What we do with our anger is deny it. We stuff it so far down that we forget what makes us angry. We are institutionalized and we believe that we should not get angry. We lie about being angry at the store manager. We hide our anger at the lack of technician help. We do not express our outrage to the district manager. Doesn’t he know that it is his precious customer service that pays the price?
Some of us hide it so well that we medicate the anger and filch the occasional lorazepam to hide it even better. We are professionals and professionals are nice people. We bury our anger. We block it and we hide it.
What we do best with our anger is lie about it. Unfortunately for our spouses, we lie so well that we often take our misery out on the people we love (or are supposed to love) the most. We do everything but listen to our anger.
Listen to your anger. That is what it is meant for. Anger is not a polite request. Anger is a scream. It is a command. It is a slam of the fists down on the table demanding your attention. Anger has a right to be heard. Anger should be appreciated and valued. Anger must be listened to if you are to regain your professional balance and power. Why? Because anger is an atlas or a chart or a diagram back to living the ideals you had when you were in pharmacy school.
Anger reminds you of your boundaries and limits, the areas where no one was allowed to tread without your permission. If you can set up the periphery of your professionalism in just one area, more will follow. If you list only ten serious drugs that you will counsel on no matter what, your list will be twenty in little time. If you let the store manager know in writing that his touching you at anytime, in any manner, is unwanted, you will regain enormous power and control over your own life on the job. You can gain power simply by refusing to get wet underpants because you neglect going to the bathroom when you have to go. Documenting anything at work that makes you uncomfortable will give you surprising control.
Anger shows us where we want to go. We may not know exactly what we do want on the job, but our anger tells us, without ambiguity, what we sure as hell do not want. That is a really good place to start because anger shows us where we have been and sets us on the course of recovery. Anger is not a sign of disease. It is a sign of health. If you no longer get angry at being institutionalized, stop, take a deep breath, and examine how you will find your way back. I contend that you will find that the first sign of recovering your health, well-being and pride will be anger. Welcome it. Savor it.
It is not very healthy to act out from anger. That is childish and not productive. I quit a job once out of anger. It was a good job. I was well respected in the community. The problem was that the store manager tried to micro-manage my department. I have never bent to management from a non-pharmacist. This guy was out to bring me to my knees. I fell right into the trap. I became so angry that I brought the problem to a head with some stupid brinksmanship. My district manager did not back me as fully as I wanted, so I quit. My one-way commute for that job was less than ten minutes. The one-way commute for the next job was ninety minutes. I was like a teenager having a meltdown. I turned my anger into indignation without any examination of the circumstances. I was an idiot.
Anger is there to be acted upon. Anger points the direction. Anger is the wind for our sails as our sailing ship tacks as we move on the appropriate bearing where our anger guides us. Had I used my head and had the presence to translate what the anger was telling me, I would have made better choices.
“Damn it, I could run a better pharmacy than that!” This anger says that you want to have your own pharmacy, you just need to put all of the pieces together.
“I can’t believe it. Mildred told me that she was going to demand a transfer to the suburbs and she got it. That’s what I wanted.” This anger says: Stop keeping your goals and dreams hidden. You need to express your wants and believe that you deserve your dreams to come true.
“That was my idea. This is unbelievable. I mentioned it only once and that son of a bitch took my plan and put it to work. He gets all of the credit and I get none.” This anger says that it is time to take yourself seriously and show yourself some respect. Your ideas are good enough to do something about.
Anger is the tornado that blows away all of the restrictions and hesitations and lack of self confidence of our old lives. Anger is a valuable instrument to be used productively. Anger cannot be the master, only the servant. Anger is a deep well of power, if used properly.
Apathy, laziness, misery and gloom are the enemies. Anger is not a good buddy, but anger is a friend. Not a mild-mannered friend, but a very loyal and steadfast friend. Anger will always remind us when we have been cheated or cheated upon. It will always tell us when we have been deceived or when we have betrayed ourselves. Anger will tell us that it is time, finally, to act in our own best interests. Anger is not the action itself. It is the action’s invitation.
You guys spend too much of your work days with unbridled anger stuffed down inside. You smile. You acquiesce. At first, you feel like crap about it, but after awhile you don’t even feel the anger. Stockholm Syndrome?
Is that why you tolerate shabby treatment? My college roommate is a pharmacist. He has worked as a hospital administrator for decades. He is the Compliance Officer at a Chicago hospital. I will ask him what would happen if an administrator ordered a young doctor to violate the current ethical standards in his/her profession. I will ask him what would happen if doctors were expected to break the law every day, all day long. I will report back to you.